consider and engage chats to possible shoppers in specified current market spot to qualify sales opportunities and reveal form of services or solution available.

E Tech team has been offering large-worth engineering and knowledge technological innovation products and services for all job phases due to the fact its founding in 1993.

talk to recent and prospective clients making use of various Laptop or computer and telecommunications know-how/software to provide data and solution concerns

Be open and conscious of regular coaching, consider an Lively role in overall performance preparing and target location. 

a standard working day includes making and answering inbound and outbound calls, sustaining account documentation, and creating a constructive rapport with our client foundation.

3. software program progress Oversight:  Collaborate with application enhancement teams to ensure the effective delivery of high-top quality program options. 

consider inbound or make outbound phone calls to customers with the target of talking about non- revenue similar issues.

shopper emphasis: is devoted to meeting the expectations and prerequisites of internal and exterior prospects.  

Etech has distribute to check here three countries, with seven U.S areas, just one nearshore, and two offshore. With above one hundred sixty million voice interactions, 40 million chat & e mail interactions, and fifty four million excellent monitoring evaluations annually, Etech has the flexibility and scalability to companion with companies of all measurements. 

Problem Examination and difficulty-fixing: Takes the perfect time to thoroughly determine the condition and demonstrates endurance. appears over and above the plain and doesn’t cease at the main solution. Asks Many others for input.  

corporation procedures and treatments as outlined in the employee handbook; applicable marketing campaign computer applications and treatments 

excellent concentrate: What this means is owning a significant amount of commitment to not only performing your occupation but undertaking it perfectly.

Acquire all demanded info although engaged on buyer’s rationale to Speak to and create circumstances based on just about every conversation and follow-up with clients or other departments right up until issue is totally settled and situation is closed.

working experience Doing work as Element of a collaborative group - we get the job done alongside one another to make sure consumers can use our services with no difficulties and outstanding encounter is furnished through each and every conversation.